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How to set up your first email address

Setting up email takes three steps: create the address, check it works, then add it to your devices.

1. Create your email address

In your Enhance panel, select your website, then Emails > Add account. See how do I add a new email address.

Remember to set a mailbox size. It starts at 0 MB, and a mailbox left at 0 can’t receive any email. Something like 1 GB or more is a good starting point – see how to check or change your mailbox size.

2. Check it works in webmail

Log in to webmail with your full email address and password, and send yourself a test email. See where do I log into webmail.

Your domain needs to be pointing at your PAC hosting to receive email from the outside world – see how to point your domain at your new hosting.

3. Add it to your phone and computer

Your email settings are:

  • Username – your full email address
  • Incoming and outgoing server – mail.yourdomain.com
  • IMAP port 993, SMTP port 465, both with SSL/TLS

Step-by-step guides:

Next

Something not working? Try our email troubleshooting guide.

Stuck at any point? Our support team is here 24/7 – see contacting support.

Updated on October 1, 2026
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