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Contacting Customer Support

If you have a sales enquiry please click HERE to contact our sales team!

Please utilise the knowledge base search method as a first port of call where possible as we have added a lot of easy to follow content to our help system and your question or problem may have already been answered!

24/7 Ticket Support

You can contact our friendly support team day or night with a response time of within an hour by following this link

https://pacwebhosting.uk/technicalsupport

Telephone Support

To contact our support team within UK office hours please call the number below

+44 (0)333 123 8000  (9am-5pm Monday-Friday excluding bank holidays)

If it’s an emergency situation outside of these times and your plan includes emergency out of office hours support please call your designated number and have your support pin to hand.

Updated on September 8, 2025
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