Before you start: your two logins
You have two places to log in, each for different things:
- Your client area (billing.pacwebhosting.uk) – for invoices, orders, domains and support tickets.
- Your Enhance control panel (cp.pacwebhosting.uk) – for your website, email and files. Your login details are in your hosting welcome email.
Not sure which to use? See client area and Enhance panel explained.
Your checklist
- Log in to your control panel – see how to login to Enhance Panel.
- Secure your accounts – change the password from your welcome email and turn on two-factor authentication. See how to secure your PAC accounts in 5 minutes.
- Point your domain at your hosting – if your domain is registered with us, this is usually already done. See how to point your domain at your new hosting.
- Set up your email – see how to set up your first email address.
- Get your website online – install WordPress, upload your site or ask us to move it for free. See how to get your website online.
Good to know
- Your hosting is backed up automatically, with backups kept for 30 days – see how to restore a backup of your website or email.
- Free SSL certificates are issued automatically for your domains – see how SSL certificates work on your website.
- Need more space or features later? See how to upgrade or downgrade your hosting plan.
- Our quickstart guides show you around the Enhance panel and the client area.
Getting help
Our knowledge base covers most questions – use the search box at the top of any page. If you can’t find what you need, our support ticket system is open 24 hours a day, 7 days a week – see contacting support.