How to update your domain’s nameservers
Point your domain to your PAC hosting (or anywhere else) by updating its nameservers in your Client Area.
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How to restore a backup of your website or email
Restore your whole website, your email, or just the files and databases you need from any backup in the last 30 days. -
How to create a manual backup
Take your own backup before making big changes, and download a copy of your website or email to keep somewhere safe. -
How SSL certificates work on your website
Free SSL certificates are issued and renewed automatically for every domain. Here's how it works, and what to do if a certificate isn't showing. -
How to turn ModSecurity on or off
ModSecurity is a web application firewall that helps block attacks on your website. Here's how to switch it on or off, and when you might need to. -
How to create a database and database user
Create a new MySQL database and a user to access it, for example when installing website software manually. -
How to open phpMyAdmin
phpMyAdmin lets you view and manage the contents of your databases directly from your browser. -
How to set up a redirect
Send visitors from one address to another with a permanent (301) or temporary (302) redirect, for a whole domain or a single page. -
How to change the PHP version of your website
Choose which version of PHP your website runs on, and how to check your website is compatible first. -
How to change PHP settings such as upload size and memory limit
Increase limits such as the maximum upload size using the php.ini editor in your Enhance panel. -
How to view your PHP error log
Your PHP error log records errors from your website's code, and is the first place to look when something isn't working. -
How to set up a cron job
Schedule a command or web address to run automatically at set times, using cron jobs in your Enhance panel. -
How to connect to your website using SSH
Connect to your website's command line securely using SSH, with a password or an SSH key. SSH access is only allowed from IP addresses we've approved, on request. -
How to create an FTP account
Create FTP accounts so you or your web designer can upload files using an FTP program such as FileZilla, and limit each account to a particular folder. -
How to turn opcode caching on or off
Opcode caching makes PHP websites such as WordPress faster. Here's what it does and how to check it's switched on.