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Your first steps with PAC

Welcome to PAC! This checklist takes you through everything you need to get up and running, in the right order. Each step links to a short guide.

Before you start: your two logins

You have two places to log in, each for different things:

  • Your client area (billing.pacwebhosting.uk) – for invoices, orders, domains and support tickets.
  • Your Enhance control panel (cp.pacwebhosting.uk) – for your website, email and files. Your login details are in your hosting welcome email.

Not sure which to use? See client area and Enhance panel explained.

Your checklist

  1. Log in to your control panel – see how to login to Enhance Panel.
  2. Secure your accounts – change the password from your welcome email and turn on two-factor authentication. See how to secure your PAC accounts in 5 minutes.
  3. Point your domain at your hosting – if your domain is registered with us, this is usually already done. See how to point your domain at your new hosting.
  4. Set up your email – see how to set up your first email address.
  5. Get your website online – install WordPress, upload your site or ask us to move it for free. See how to get your website online.

Moving from another host? We’ll move your website and email for you, free of charge – see how our free website and email migration works. Please don’t cancel your old hosting until your move is complete.

Good to know

Getting help

Our knowledge base covers most questions – use the search box at the top of any page. If you can’t find what you need, our support ticket system is open 24 hours a day, 7 days a week – see contacting support.

Updated on October 1, 2026
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