How does the 60-day money-back guarantee work?
New hosting can be cancelled within 60 days for a full refund. Here's what's covered, what isn't, and the one step you must get right to claim it.
Billing & Cancellations
Money-back guarantee, cancelling, renewals and invoices.
-
-
How do I cancel a service, and will I get a refund?
How to cancel a hosting or other service, the difference between cancelling now and at the end of your billing period, and an alternative that saves you losing paid time. -
What happens if I pay an invoice late?
How renewal invoices work, and what happens step by step if an invoice isn't paid on time. -
Will my price go up when my service renews?
How renewal pricing works, how you'll know in advance, and what you can do if the price changes. Plus how upgrades and downgrades are billed.
Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
GET SOME HELP!